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AI Edge Summit · Private worksheet

Pretty, Personalized & Profiling You

Responsible AI: The Launch Review · AD Edwards

A beauty and luxury technology company is about to launch an AI skin-analysis feature. Your role today is Responsible AI Analyst: you’ll review its performance, customer impact, data use, product claims, and launch controls before making a recommendation.

No coding, cybersecurity, or AI experience needed. This is how people hold AI products accountable before and after launch.

01

Kickoff

Why Responsible AI matters to a beauty brand.

What goes in

An AI tool learns from the photos and examples it's given.

What comes out

If some skin tones are missing from that data, the tool works worse for those customers.

What the brand loses

A brand that promises inclusive beauty breaks that promise, and customers notice.

If you used a beauty AI app, what would you want to know first?

02

The beauty AI spectrum

Four places AI is used in beauty, then meet GlowIQ.

01 · Virtual try-ons & AR

The filter can change face shape, skin texture, or features without telling you.

02 · Skin diagnostic scanners

Normal skin differences can get labeled as problems, and results can be less accurate on some undertones.

03 · AI-generated marketing images

Campaigns can set unrealistic beauty standards or remove real diversity.

04 · Personalized product formulas

Face scans, skin data, or genetic information are sensitive and need consent and safe storage.

Which one worries you most?

Would you download GlowIQ?

98% match · Personalized routine · Under 60 seconds

03

What-if lab · Follow the data

Scenario A: GlowIQ. What happens to a selfie?

48,300
Beta users
Friday
Public launch
Booked
Paid media
What you’ll find

The privacy page says “we take your privacy seriously.” The internal note says: no defined deletion policy — and the vendor contract lets them train on customer selfies.

04

What-if lab · Test the AI

Compare results for each skin-tone group and review the launch rules.

Model evaluation

How does this piece of evidence look to you?

Customer feedback

How does this piece of evidence look to you?

Internal messages

How does this piece of evidence look to you?

Marketing claims

How does this piece of evidence look to you?

Data + privacy

How does this piece of evidence look to you?

Vendor + contract

How does this piece of evidence look to you?

94.1%
Overall accuracy
71.4%
Deep-tone accuracy
10%
Deep skin in test set
31
Shade complaints

Which three risks matter most?

0/3 selected

What happens to the 99% campaign?

The internal evaluation is 94.1% overall and 71.4% for deep tones.

What do you require from the outside company supplying the AI?

Its contract says: Customer Data may be used to maintain, improve and develop LumaVision products and services.

Evidence snapshot
Customer
  • I tried it twice and both matches were way too light. I honestly thought maybe the lighting in my bathroom was the problem.
  • Why does it keep recommending shades that make me look gray?
  • Scanned in daylight, scanned at night, got two totally different shades. Which one do I buy?
Inside GlowIQ
  • Maya: how much lower?
  • Dev: overall 94.1 deep tones 71.4
  • Jordan: legal already approved the creative
  • Maya: can we take this offline
  • Sam: also flagging this here because idk where else to put it. we've gotten 31 shade match complaints this week. most are shades 390+
Open controls
  • AI derived attributes disclosure
  • Biometric classification assessment
  • Minor protections
  • Retention period for uploaded images
  • Security review: Waived
  • AI assessment: Incomplete
05

What-if lab · Pick 4 controls

Choose 4 safeguards, then review the retest results.

Spend your control budget

0/4 chosen

The AI is only 62% sure. What should GlowIQ do?

Right now, it gives a definite shade match anyway.

Stage 01

Find it

Break down results to see who is being failed

Stage 02

Fix it

Change the data, AI, or product behavior

Stage 03

Prove it

Test again against rules set in advance

Stage 04

Watch it

Keep checking after launch and act on problems

06

What-if lab · Launch decision + second case

Don't accept “we’ll fix it.” Name the action, owner, proof, and final check.

Your launch recommendation

What must change?

Select the controls that belong in your decision record.

Who owns the next action?

What proof would change your decision?

Second case · AI-generated campaign

An AI tool made a campaign image, but it changed the model's ethnic features to look more "traditional." The team loves it.

What do you do?

07

Checklist + next steps

Three questions to ask before any beauty AI tool launches, plus your decision record.

The Responsible Beauty AI checklist

Tap each one you'd ask at work.

Responsible AI launch review

GlowIQ

Your decision record

This is Responsible AI: asking about fairness, privacy, transparency, human oversight, and monitoring — and requiring proof before launch.

Recommendation

Not decided yet

Your 4 controls

Not selected yet

Who owns the next action

Not assigned yet

What must change

Not selected yet

Proof needed

Not defined yet

A career connection

Program Management · AI Governance

You organized evidence, turned a concern into action, assigned responsibility, and made a decision that protects customers. Those are valuable skills in AI governance.

What will you take with you?

Pick the one that fits you.

Your work is saved on this device. Only anonymous multiple-choice answers are shared, and only when you tap Share.